Arbalest Solutions is a business providing e-commerce services.
Subject to availability and receipt of payment requests will be processed immediately. Goods are delivered electronically either via direct download or sent via e-mail. Note that Arbalest Solutions cannot guarantee that e-mails will be received at the same time they are sent.
The provision of goods and services by Arbalest Solutions is subject to availability. In cases of unavailability, Arbalest Solutions will refund the client in full within 30 days. Cancellation of orders by the client will attract a 2% administration fee.
Arbalest Solutions shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment may be made via Visa, MasterCard Cards and Secure Internet Deposit (SID).
Card transactions will be acquired for Arbalest Solutions via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by Arbalest Solutions separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Arbalest Solutions takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and Arbalest Solutions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Arbalest Solutions may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Arbalest Solutions based in South Africa trading as Arbalest Solutions and with registration number 2015/407518/07.